The Metaia customer app

Your perfect fit, from first tap to final stitch.

A complete guide to joining Metaia, discovering trusted local talent, creating an order and staying connected until it is ready.

Start with registration ↓See everyday use ↓

End to endClearly explained

The complete experience

One clear journey from inspiration to a garment made for you.

01Meet Metaia 02Create your account 03Verify and sign in 04Set up your essentials 05Discover your tailor 06Build your order 07Measurement and pickup 08Track, chat and receive

Real app screens

See the complete customer experience.

Every screen below comes directly from the Metaia mobile app, arranged in the same order a user experiences it.

Join Metaia

Metaia customer login — Secure email OTP, password or Google sign-in

Discover

Metaia customer home — Doorstep tailoring and recommended local tailors

Metaia customer design feed — Explore designs, reels and book directly from inspiration

Choose a tailor

Review specialities, portfolio, availability and studio details

Tailor analytics in Metaia customer app — Transparent performance and fulfilment metrics

Book end to end

Garment selection in Metaia booking — Step 1 · Select garment category and type

Tailor selection in Metaia booking — Step 2 · Compare price, rating and delivery estimate

Service selection in Metaia booking — Step 3 · Choose stitching, alteration or specialised work

Design reference in Metaia booking — Step 4 · Upload references and add stitching notes

Address selection in Metaia booking — Step 5 · Add an address or use GPS

Price review in Metaia booking — Step 6 · Review the complete billing snapshot

Metaia booking confirmation — Order submitted successfully for verification

Manage your account

Orders, measurements, favourites, addresses and support

Registration to first success

Every step, before you take it.

No guesswork. Here is exactly what happens from opening Metaia to completing your first meaningful action.

01
Get started
Meet Metaia
A short introduction shows how doorstep measurement, nearby tailors and live order tracking work together.
What you’ll do
Review the three welcome screens, then tap Continue—or Skip if you are ready.
02
Get started
Create your account
Register with Google or manually using your name, email or phone number and a secure password.
What you’ll do
Choose Email or Phone, enter your name, create an 8+ character password and request verification.
03
Get started
Verify and sign in
A one-time code confirms your email or mobile number and securely opens your Metaia account.
What you’ll do
Enter the six-digit code. Later, sign in with email OTP, password or Google.
04
Get started
Set up your essentials
Add your address, saved measurements and preferences once, then reuse them whenever you book.
What you’ll do
Use Profile to manage addresses, measurements, favourites, notifications and support.
05
Use Metaia
Discover your tailor
Explore recommended tailors and trending designs, then compare profiles, portfolios, reviews and availability.
What you’ll do
Filter by category and availability. Open a profile to chat, review work or book directly.
06
Use Metaia
Build your order
Choose a single item or bulk order, garment category, service, design reference and the tailor you prefer.
What you’ll do
Upload reference images, add stitching notes, choose an address and review the full price.
07
Use Metaia
Measurement and pickup
Select a saved measurement or doorstep service, then arrange the pickup details that suit you.
What you’ll do
Confirm the address and available slot. Metaia keeps these details attached to the order.
08
Use Metaia
Track, chat and receive
Follow status changes from assignment and stitching through pickup, delivery and completion.
What you’ll do
Open Orders for progress, Messages for conversation and support, and notifications for every update.

After registration

Everything you need for a better fit.

Metaia keeps discovery, decisions, conversations and order progress together—so every visit has a clear purpose.

Home

Recommended tailors, trending designs and a direct Book Now action.

Explore

A visual feed for designs, reels, likes, saves, comments and booking inspiration.

Orders

One place for active, upcoming and completed work with clear status updates.

Messages

Private conversations with tailors plus direct Metaia Customer Care support.

Profile

Addresses, measurements, favourites, notifications and account controls.

Payments

A complete price review, coupons and the available payment method before confirmation.

Before you begin

Registration takes only a few essentials.

01An active email address or Indian mobile number
02Your name and a secure password for manual registration
03A delivery address when you are ready to book
04Reference images or stitching notes if you have a specific design

One connected platform

Ready to bring your idea to life?

Find the right tailor. Create with confidence. Follow every stitch.

Explore the tailor experience ↗Back to Metaia overview ↗